Meaning you have to have a receiver that can handle it. Roku basically only supports it on passthrough. Or, try to get the sound back on your TV by disconnecting and reconnecting all the cables.So reading more, it is AC3. You can also adjust the volume up to try and solve the issue. First, press the mute button and see if it works. When you are playing videos on your TCL Roku device and hear no sound, several things might have caused the problem. While at it, try changing the cables one at a time. If it solves your issue, the previous input was not the correct one. You can also try to connect your Roku device to a different input on the soundbar or AVR to see whether it works for you. The option should give you a solution to no sound when streaming. If you have connected your Roku player to a soundbar or AVR using an optical cable, consider changing the audio mode to Dolby Digital.Īt this point, set HDMI and S/PDIF to Dolby D. SEE ALSO: Fix: Roku remote is not workingĪlternatively, you can go to System > Settings > System Restart > Restart.Īnother option is to change Auto Detect to PCM – Stereo. ![]() When you are watching a video and notice no sound on the apps, consider restarting your device. Once you choose the right option, restart your device and check whether you have solved the sound distortion option. But instead of choosing Auto Detect, select an option that matches the capabilities of your TV. Select Audio > HDMI or HDMI and S/PDIF if you are using the player with an optical connector.Īt this point, you will see the option Auto Detect.You can also try to troubleshoot the problem using the following methods: Consider buying a new one and try again –we recommend this cable from Syncwire. The optical cable you are using may be defective. Change the optical cableĬhanging the optical cable is necessary if the TCL Roku TV sound cuts out. Once done, restart your TV and try again to see whether you have fixed the sound not working problem. At the Volume Mode, turn the option OFF.Under the Menu, scroll down to Volume Mode.You can turn TCL Roku TV volume leveling OFF using the steps below: If your Roku player has an optical port, change the HDMI and S/PDIF options to PCM-Stereo. SEE ALSO: Roku keeps buffering! How to fix These include the power cable, HDMI, and more. Disconnect and reconnect all the cablesĭisconnect and reconnect all cables to try and fix the sound on your TCL Roku TV. But your connection has to be on HDMI for this to work well. It is the default setting that allows your device to detect the capabilities of your surround sound system automatically. These include Auto Detect and Auto Passthrough. Select S/PDIF and ARC, and make a selection.Īt this point, you will have two options for making a selection.Press the Home button on your Roku remote.If there is no audio on TCL Roku TV, try to change the audio settings. Therefore, check all the wires connected to a different device like a Blu-ray player.Įxternal devices can also interrupt the sound on your Roku. Note that the TCL Roku device does not need a separate cable. A slightly loose HMDI connection can interfere with either sound or video. If you are using a composite cable, ensure you have attached the audio connectors snugly at both ends. If the other channel has sound, then the current one is experiencing some technical issues. Try changing the channel to a different one to determine whether the loss of sound is on every channel or the current one you are watching. ![]() That way, you will know whether the external devices are defective or the TV itself. The step allows you to determine whether sound can play on the device itself instead of the auxiliary output speakers. SEE ALSO: Fix "HDCP unauthorized content disabled" error on Roku
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